Capture. Every report brings the visit with it, so nobody has to ask for steps.
Fix customer bugs without the back-and-forth. Every report shows what broke.
Rebase attaches the pages, clicks, failed requests and errors behind each report, from your team and your customers. Engineering reproduces it on the first read, and support stops asking for steps.
Hand a report to your agent
and it starts on the fix with everything it needs.
Continue button does not open checkout
What they saw
acmeShopJournalHelpCart 1
Checkout
DetailsPaymentConfirmation
ContinueYou won’t be charged yet
Order summary
Arc desk lampOat · Qty 1£89.00
Subtotal£89.00
Shipping£5.00
Total£94.00
0:00 / 0:54
4×
Summary AI
Clicking “Continue” calls /api/checkout, which fails with a 500. The page shows nothing, so they clicked four more times, then reported it.
What happened
Show 3 earlier
Interactive demoClick any step in What happened to jump the replay.
From “it’s broken” to fixed. Without chasing anyone.
A vague report usually costs a day of messages before anyone starts on a fix. With Rebase, the first person to open it has what they need.
Understand. The likely cause and where to look, so triage is a quick read.
Fix. An issue in your tracker your team can fix straight away, or hand to your agent.
The bug already happened. Their browser saved it.
When a customer writes in, send them a packet link. Their browser has already saved the visit and keeps it for up to 24 hours, so they press Send and you see what happened. Nobody has to reproduce it.
Send one link, get the visit. The customer presses Send, and the packet lands in your Inbox with what happened.
For QA and engineering. Reports you can reproduce on the first read.
Skip the hour spent reproducing it. Every report arrives with the exact sequence that broke and a pointer to the code.
Know what happened without asking, with clicks, failed requests and errors in order.
Skip to the moment it broke in a replay of the last minute.
Start where the bug is with the likely file and line, when source maps are available.
One issue, not twelve, with every repeat counted on the original.
File bugs without leaving the page by pointing at the broken element on staging.
Let your agent take the first pass over MCP, from Claude Code, Cursor or any MCP client.
For support. Stop asking customers for screenshots.
Get the whole story from one link, and hand engineering something they’ll actually pick up.
Customers write one sentence, and Rebase attaches the technical side.
Understand it without an engineer. Plain words first, technical details one switch away.
Escalate in one click, with everything engineering would have asked for.
Plans from $69 a month, with unlimited websites and teammates.
See pricingPrivate by default. Typed values never show.
Replay is off until you turn it on, page text stays masked unless you show it, and customers choose what they share.
Anything they type stays hidden in reports, packets, screenshots and replays.
Page text and images, too, unless you choose to show them.
Replay is off until you turn it on, and every replay is gone within 30 days.
A replay is their call, offered only when they try it again, and sent only if they pick it.
Live in minutes. One snippet, nothing to build or bundle.
Paste it into your layout or your site builder, connect a tracker, and the next report arrives with what happened.
Copy the snippet, publish, check. Rebase confirms it’s live, and any site builder works.
Works with
GitHub
Linear
Jira
Asana
Slackand any MCP client
Questions, answered.
Anything else, write to support@rebase.dev.
From your website, with a “Report a problem” button, your own button or a keyboard shortcut. They say what went wrong in a sentence, and Rebase attaches the pages, clicks and errors that led up to it. They don’t need an account.